17 insurance broker offices in Quebec

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In-person visits are by appointment only. Please contact us before visiting one of our office locations.

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Your questions about insurance and brokerage

Insurance often raises many questions, regardless of your needs or the type of coverage you might expect. This section offers simple answers to the questions our clients ask, to help you better understand how insurance works and the role of the broker.

An insurance broker is an independent professional who works for you, not for a single company. Their role is to analyze your situation, compare offers from multiple insurers, and recommend the coverage that best meets your needs.

A direct insurer offers only its own products. A broker, on the other hand, has access to multiple markets. They compare options to help you find coverage that fits your needs at a competitive price.

A broker’s role is also valuable when you need to file a claim. Your La Turquoise broker can explain the process, answer your questions, and provide support when follow-up is required.

Working with a broker certified by the AMF means benefiting from personalized guidance, from the quote to the settlement of your claim.

No. A broker’s services are provided at no cost to the client. The broker is compensated by the insurer once the policy is issued. Nothing is added to your premium.

Comparing multiple quotes can often help you find equivalent coverage at a better price. Bundling your auto and home insurance may also qualify you for additional discounts.

Requesting a quote is free and comes with no obligation to purchase.

An insurance quote is a personalized estimate of the cost of coverage based on your profile. It allows you to compare available options before making a decision. It does not commit you to anything.

The process is simple. You provide basic information about your situation, the property to be insured, your claims history, and your coverage needs.

Based on this information, a broker compares offers from several insurers and presents the options best suited to your situation.

The quote is provided over the phone. A broker takes the time to understand your needs before presenting your options.

Once you have made your choice, the policy can be finalized at your own pace.

This is a common question. Many people are unsure whether their current coverage still reflects their situation.

Moving, buying a vehicle, completing major renovations, or changes in your family circumstances can create gaps in an existing policy.

Coverage purchased several years ago may no longer meet your current needs.

A policy review includes looking at coverages, exclusions, deductibles, and coverage limits. Without a review, it can be difficult to know if your protection is adequate.

A policy review is free and comes with no obligation. It is a simple way to confirm your coverage or identify adjustments that may be needed.

If a loss occurs, your safety and the safety of others should always come first. Contact emergency services if necessary.

Once the situation is under control, locate the claims phone number listed on your policy and contact your insurer directly. Claims services are generally available 24 hours a day, 7 days a week.

The La Turquoise team can also provide guidance if you need assistance.

A broker can explain the claims process and follow up with the insurer.

If a disagreement arises regarding settlement, the broker may help represent your interests and facilitate discussions with the insurer.

Working with a brokerage firm means having guidance and support throughout the process.

Practical tips for everyday life

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Get the coverage that’s right for you.

Contact a broker to get a personalized quote and advice tailored to your situation.

Insurance solutions designed for your everyday life

Because every situation is different, we offer coverage tailored to your specific needs, whether it’s for your personal property, your activities, or your business.